Our terms and conditions cover booking policies, safety requirements, and cancellation rules. Riders must follow trainer instructions at all times to ensure safety. Full terms are shared during registration and are available upon request.

Yes, you can book packages and riding sessions directly with Horse Riding Dubai. We do not operate through third‑party vendors, ensuring transparency and direct communication with our clients.

We accept multiple payment methods including credit cards, debit cards, and secure online transfers. Cash payments are also available at our stables for walk‑in bookings.

Once you book a package or class, you will receive an instant confirmation via email or SMS. For special events or customized sessions, our team will follow up with detailed instructions within 24 hours.